Terms of Service
Last updated: August 6, 2025
1. Agreement to Terms
By accessing and using Voyagee Tipss services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
Voyagee Tipss provides online IELTS tutoring services including:
- One-on-one tutoring sessions
- Group classes and workshops
- Study materials and resources
- Practice tests and assessments
- Progress tracking and feedback
3. Registration and Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Provide accurate and complete information during registration
- Maintain and update your information as needed
- Notify us immediately of any unauthorized use of your account
- Use strong passwords and keep them secure
4. Payment Terms
Payment for services must be made in advance unless otherwise agreed. You agree to:
- Pay all fees associated with your selected services
- Provide valid payment information
- Pay on time according to the payment schedule
- Notify us of any billing discrepancies within 30 days
5. Cancellation and Refund Policy
Cancellation and refund policies vary by service type:
- Individual sessions: 24-hour notice required for full refund
- Course packages: Refunds available within 7 days of purchase
- Emergency cancellations will be considered on a case-by-case basis
- No-shows without notice are non-refundable
6. User Conduct
You agree not to:
- Use our services for any unlawful purpose
- Harass, abuse, or harm tutors or other students
- Share account credentials with others
- Record sessions without explicit permission
- Distribute copyrighted materials without authorization
7. Intellectual Property
All content provided by Voyagee Tipss, including but not limited to text, graphics, logos, and software, is our property and is protected by copyright and other intellectual property laws.
8. Limitation of Liability
Voyagee Tipss shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, even if we have been advised of the possibility of such damages.
9. Termination
We reserve the right to terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
11. Contact Information
For questions about these Terms of Service, please contact us:
- Email: [email protected]
- Phone: +447729018633
- Address: Flat A, London N5 2EN, United Kingdom